Case Management

Case Management

Case management provides a range of client-centered services that link clients with health care, psychosocial and other services. Case management ensures the timely and coordinated access to medically appropriate levels of health and support services and continuity of care, through ongoing assessment of the client’s and other key family members’ needs and personal support systems. It also seeks to increase client independence and self-sufficiency, while working to prevent unnecessary hospitalizations or to expedite discharge from an inpatient facility. It also promotes coordination among service providers and other support systems to minimize the duplication of resources.

The Delaware Consortium initiated its Ryan White Case Management program in April of 2012, in order to provide a safety net for clients during a major transition of current case management providers.  In order to ensure that no client was lost to care, and to prevent waiting lists, the Delaware HIV Consortium began providing Case Management services only to eligible Ryan White clients in New Castle County. As the funding landscape and case management model changes during this transition period the Delaware HIV Consortium is poised to fill the gaps that may occur in case management services.

The following providers may or may not be accepting new clients. For current information please contact the providers directly.

AIDS Delaware (New Castle County): 302-652-6776
AIDS Delaware (Kent County): 302-354-6616
AIDS Delaware (Sussex County): 302-236-9884
Brandywine Counseling (New Castle County): 302-656-2348
Case Management Services (New Castle County): 302-354-3711
Kent Sussex Counseling Services (Kent County): 302-672-8249
Kent Sussex Counseling Services (Sussex County): 302-855-9158

For more information about the Delaware HIV Consortium’s Case Management services please contact Kristine Loller, Case Management Supervisor, at 302-654-5471 or by e-mail at, to determine eligibility.

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