Job Opportunities

HIV Case Manager (Kent County)

Job Description:

This is a full-time position that is responsible for working with clients and their families/support system to obtain the full range of HIV and related services and ensures seamless coordination of these services. The HIV Case Manager promotes linkage development and monitors the effectiveness of linkages with other service providers. The HIV Case Manager ensures community follow-up to engage the client in care, promotes attendance at appointments and adherence to treatment regimens, and encourages client self-sufficiency and empowerment. The HIV Case Manager works as a Case Management team member and ensures high quality accessibility to needed services. In addition, the case manager will be required to be trained to conduct HIV testing and linkage to care.

Salary: $37,500-$41,000

Reports to: Supervisor of Case Management


Master’s or Bachelor’s degree in social work; psychology; health, human or education services; and one year of qualifying direct service experience. For this position, qualifying experience means verifiable work in a human services related field. Prior work with persons with HIV infection, and/or persons with a history of mental illness, homelessness, or chemical dependence is preferred. Excellent verbal, written and organizational skills, proficiency with Microsoft Office, attention to detail, and effective time management skills are necessary. Bilingual, fluent English/Spanish speaking Case Managers are strongly encouraged to apply; additional compensation potential.


Responsibilities with the HIV Case Management Program include, but are not limited to:

  • Assess and prioritize clients’ need for services which will maintain or improve the clients’ participation in their HIV medical care
  • Determine and document client eligibility for services
  • Ensure that clients apply for public benefits and entitlements for which they are eligible
  • Accompany patients to medical appointments when necessary
  • Ensure medication adherence issues are addressed
  • Provide one-on-one education about HIV, treatment adherence, and harm reduction, making referrals for such education when appropriate
  • Educate and promote self-sufficiency of clients
  • Act as an advocate between agencies and clients
  • Maintain accurate, well organized client records
  • Ensure the delivery of the services provided align with policy requirements and meet HIV case management standards
  • Ensure service data is entered into the database and monthly reports are submitted in a timely manner
  • Work with other staff members to improve the delivery of HIV case management services by identifying best practices and incorporating appropriate changes into the service delivery model
  • Assist eligible and appropriate clients who may benefit from enrollment in the 340B program
  • Provide professional HIV testing and linkage to care services at designated community sites throughout the state. Provide comprehensive access to services that might benefit the individual being tested
  • Should an individual receive a preliminary positive test result, the HIV case manager will provide immediate linkage into appropriate services including but not limited to confirmatory testing, linkage to medical care, medication adherence, behavioral health services, and other services as appropriate.

Other responsibilities/Additional responsibilities include, but are not limited to:

  • Assist management with the development of new initiatives that promote the National HIV/AIDS Strategy (NHAS), and the Delaware HIV Consortium Strategic Plan
  • HIV testing and counseling as needed
  • Ability to work independently and as a team member is of critical importance

Apply by sending a cover letter WITH SALARY REQUIREMENTS and your resume to or fax to 302-654-5472.  No calls or drop-ins please.

We currently have no job opportunities available at the Delaware HIV Consortium.  If you would like to send us your resume to keep on file, you may submit it to